Infosys launches Infosys Cortex- a cloud-first customer engagement platform
Wed, Jan 20, 2021 7:00 PM

Infosys launches Infosys Cortex- a cloud-first customer engagement platform

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Infosys unveiled "Infosys Cortex"- an AI-first, cloud-first customer engagement platform. The platform leverages technology from Genesysalong with Contact Center AI services from Google Cloud and its managed artificial intelligence (AI) and analytics services. Infosys Cortex helps businesses reimagine customer care operations by providing intelligence to aid purposeful customer communication.

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