22/4/2025, 4:33:03 pm

Around 50–60% use ChatGPT for 'unproductive purposes': Cred’s Kunal Shah

Cred founder Kunal Shah stated that 50-60% of ChatGPT users employ it for non-productive purposes like companionship or counselling, highlighting the challenge of building truly productive AI use-cases. He emphasized trust as a cornerstone in fintech, noting that Cred prioritizes consumer-centric products and avoids shortcuts that compromise long-term credibility.